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Privacy policy


Thank you for your interest in our website. Protecting your personal data when you visit our website in terms of its collection, processing and use is of considerable importance to us.

1. Personal data

Personal data are pieces of information that can be used to determine your identity. This includes your name, address, postal address and telephone number. Information that has no connection to your identity (such as the number of users of a website), are not included in this. You may generally use our online offer without disclosing your identity.

If you visit our website or use our services, the device that you used to access it automatically transfers log files (connection data) to our server. Log files contain the IP address of the device with which you access the website or a service, the type of browser with which you access the page that you previously visited, your system configuration and date and time details. The IP addresses are only stored as long as is necessary to provide our services. Otherwise, the IP addresses are erased or anonymised. When visiting our website, we store your IP address for a maximum of 7 days, to recognise and prevent attacks.

If you request information, order e-books or pose other questions, we ask for your name and other personal information. It is your choice to decide whether or not you want to provide the respective data. We store your data on highly protected servers in Switzerland. The EU commission attested to Switzerland after relevant assessment that its level of data protection is comparable to EU law. Data transfer from the EU to Switzerland is permitted by data protection law. Only few, authorised persons have access to it. These are responsible for the technical, commercial or editorial maintenance of the content and server.

If the usage and/or flow data are required for our services, they will be stored for a maximum of six months after collection of data. If the data are necessary for the fulfilment of existing legal, statutory or contractual storage periods (e.g. invoices), these data will also be stored. However, these data are unavailable and only accessible to authorised persons via password.

Right to Object to Data Collection in Special Cases as well as to Direct Marketing (Art. 21 GDPR)

If data is processed based upon point (e) or (f) of Art. 6(1) GDPR, you have the right to object to the processing of your data at any time on grounds relating to your particular situation; this shall also apply to any profiling based upon these provisions. The respective legal basis on which data is processed is set forth in this Privacy Policy. If you file an objection, we will no longer process your personal data affected, unless we are able to demonstrate compelling legitimate grounds for processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims (objection under Art. 21(1) GDPR).

If we process your personal data for the purposes of direct marketing, you have the right to submit an objection to the processing of your personal data for such marketing purposes; insofar as it is associated with such direct marketing, this also applies to profiling. If you file an objection, your personal data will subsequently no longer be used for the purpose of direct marketing (objection under Art. 21(2) GDPR).

Right to the Restriction of Processing

You have the right to request restriction of the processing of your personal data. For this purpose, you may contact us at the address specified in the legal notice, at any time. The right to restriction of the processing applies in the following cases:
• If you challenge the accuracy of your personal data retained by us, we generally need time to check the matter. For the duration of our examination, you have the right to request restriction of the processing of your personal data.
• If the processing of your personal data was/is performed unlawfully, you can request restriction of the data processing instead of erasure.
• If we no longer need your personal data, but you need it for the establishment, exercise or defence of legal claims, you have the right to request restriction of the processing of your personal data instead of erasure.
• If you have filed an objection under Art. 21(1) GDPR, we have to balance your interests against ours. As long as it is not clear whose interests override, you have the right to request restriction of the processing of your personal data.

Where you have restricted the processing of your personal data, such personal data may, with the exception of retention, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a member state.

2. Disclosure of personal data to third parties

We only use your personal information for the purpose of usage by us. Without your explicit consent, we will not disclose your data to any third party. Your data will be disclosed to entities entitled to this information where we are obliged by law or court order to disclose such data.

3. Use of cookies

Internet cookies are small data packages which are stored by your browser on the hard drive of your computer. We use cookies on our website. Such cookies are necessary, so that you can move freely on the website and use its features; this includes access to secured areas of the website amongst other things. Cookies are also necessary for the function of the shopping basket for shop orders, for technical reasons.

Most browsers are set so that they accept cookies automatically. You can deactivate the storage of cookies, however, or set your browser so that you are notified as soon as the cookies are placed.

These are cookies that are used by Worldsoft-CMS, with which this website is created, according to the modules used:

Name Persistenz Description
Usercookie 365 days Logged in User
session_name 15 minutes Session
wslanguage 15 minutes Logged in User
install_language 15 minutes Language of CMS installation
ws_delayedPopup_* 1825 days Show pop-up only once
wspollsvoterid 30 minutes Survey/only one answer possible
reseller_nr 90 days Determination of resellers
wsshopbasketid 30 days Shop module – shopping basket
wsvote_* 15 minutes Voting module first supplier

4. Protection of minors

Children and persons of less than 18 years of age should not provide us with their personal data without the consent of their parents or legal guardians.

5. Links to other websites

Our online presence contains links to other websites. We have no influence on whether or not their operators comply with data protection regulations.

6. Plug-ins and tools

Google web fonts
For the uniform representation of fonts, this website uses so called web fonts from Google. When accessing a website, your browser will load the necessary web fonts into your browser cache in order to display texts and fonts correctly.

However, the browser you are using does not connect to the Google servers for this purpose, rather it accesses the Worldsoft servers in Switzerland. In this way, Google cannot find out that our website was accessed by your IP address. Google cannot find out that our website was accessed by your IP address. However, Worldsoft will obtain knowledge of your IP address as part of your use of this website. Handling of your IP address is described in clause 1(2) of this Privacy Policy.

Google web fonts are used to ensure uniform and appealing representation of our online offers. If your browser does not support web fonts, one of your computer's standard fonts will be used.

Google Maps
This website uses the map service Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Your IP address has to be saved in order to be able to use the features of Google Maps. This information will usually be transferred to a Google server in the US, where it will be saved. The provider of this website has no influence on this transfer of data.

Google Maps is used to ensure an appealing representation of our online offers and easy finding of the places specified by us on the website. This is a legitimate interest in the sense of Art. 6(1) point (f) GDPR.

Please see the privacy notice of Google for more information regarding the handling of user data: https://policies.google.com/privacy?hl=en.

Our website uses plug-ins of the YouTube website operated by Google. The operator of the websites is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our websites that features a YouTube plug-in, a connection with the YouTube servers is established. In this context, the YouTube server is informed about which of our websites you have visited.

If you are logged in to your YouTube account, YouTube allows you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to ensure a uniform and appealing presentation of our online offers. This is a legitimate interest in the sense of Art. 6(1) point (f) GDPR.

For more information on how we handle user data, please refer to the YouTube privacy policy at: https://policies.google.com/privacy?hl=en.

7. Contact

Keramikwerkstatt Carola Busch
Carola Busch
Neuendorfer Bahnhofstraße 19
38486 Klötze
E-Mail: info(at)carolas-keramik.com

Your Data Subject Rights

You can exercise the following rights at any time using the contact details provided:
• access to your data retained by us and its processing
• rectification of inaccurate personal data
• erasure of your data retained by us
• restriction of data processing if we are not yet allowed to erase your data due to legal obligations
• objection to the processing of your data by us and
• data portability, provided that you have consented to the data processing or have concluded a contract with us

If you have given us your consent, you can withdraw it at any time with effect for the future.

You can contact your local supervisory authority at any time to lodge a complaint. The supervisory authority responsible for you depends on the federal state or canton of your place of residence or work or the alleged infringement. A list of the supervisory authorities including address for Germany (for the non-public area) and Switzerland and Austria (European data protection officers) is available at:


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